employment
IT Support Intern
WebAlive · Melbourne, Australia
Jul 2026 – Present
Supporting client websites and web applications through issue reproduction, testing, requirements review, and implementation documentation.
- Migrated a legacy multi-page HTML/CSS website to Next.js static delivery and achieved Lighthouse scores of 100 across Performance, Accessibility, Best Practices, and SEO.
- Audited booking and contact flows, business information, SEO, accessibility, and usability to create actionable development tasks.
- Collaborated through Git-based workflows, code review, quality checks, Jira, Confluence, and handover documentation.

